Shipping Policy

1. Order Processing Time

All products are printed on demand. Most orders are processed and handed over to our shipping partners within 2-4 working days of order placement.

2. Shipping Locations

We currently ship to all major PIN codes across India. Delivery to remote areas may take additional time depending on the logistics partner's reach.

3. Estimated Delivery Time

• Metro Cities: 3-5 working days after shipping.
• Rest of India: 5-8 working days after shipping.

Please note that delivery times are estimates and may be affected by public holidays, natural calamities, or logistical constraints.

4. Shipping Charges

Shipping charges are calculated at checkout based on the weight of the order and the destination address. We may offer free shipping for orders above a certain value as part of promotional offers.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking ID and a link via email/SMS to monitor the shipment's progress.

6. Undelivered Shipments

If a shipment is returned to us due to an incorrect address or the recipient being unavailable, re-shipping charges will apply to send the package again.

7. Support

If you have not received your order within 10 days of shipping, please contact us at admin@highlypookie.com.